ImportantThis page summarizes Jay's current website and service practices. A confirmed quote, appointment message, or membership agreement may include additional details specific to your vehicle or plan. If those details conflict with this general page, the directly confirmed terms control.
01Vehicle care
Service policy
Starting estimates and final pricing
Website prices are starting estimates, not automatic quotes. Vehicle size, condition, access, requested add-ons, excessive buildup, pet hair, stains, odors, sand, mud, or other labor can change the final scope and price. Jay confirms the service and price after reviewing the information you provide and, when needed, the vehicle itself.
Condition and expected results
Detailing improves and protects a vehicle; it does not guarantee removal of every stain, odor, scratch, defect, or permanent material change. Pre-existing wear, damage, failing trim, loose components, aftermarket parts, delicate finishes, and prior repairs should be disclosed before work begins.
Access, valuables, and safety
Please remove valuables, child seats when practical, sensitive documents, and unsecured personal items before service. Provide safe access to the vehicle and disclose hazards or materials requiring special handling. Jay may pause, decline, or revise work when conditions are unsafe, undisclosed, or outside the selected service.
02Appointments
Booking & cancellations
When an appointment is confirmed
Submitting a builder, email, waitlist request, or membership request does not reserve an appointment. An appointment selected through Square is confirmed when Square displays or sends the booking confirmation. Requests made by another method are confirmed after Jay accepts the service, price or pricing basis, date, time, and location.
Changes, delays, and cancellations
If plans change, contact Jay as soon as possible. Weather, unsafe working conditions, access problems, or circumstances outside either party's control may require rescheduling. Any deposit, late-cancellation, or no-show requirement will be disclosed before the affected appointment is confirmed; this website does not create an undisclosed fee.
Arrival and vehicle access
Customers are responsible for accurate location and vehicle information and for timely access to the vehicle. Delays or incomplete access may shorten the available service, require rescheduling, or change what can reasonably be completed.
03Jay's Crew
Membership terms
Membership requests are reviewed and enrolled directly; the website does not start a subscription or charge a card. Plan availability, eligible same-household vehicles, first service date, recurring billing date, included maintenance scope, and any plan-specific conditions are confirmed before enrollment.
“Cancel anytime” means a member may request cancellation of future renewals. The effective date and treatment of a current billing period are confirmed through the enrollment terms and applicable law. Priority booking improves access but does not guarantee a specific date or time. Unused visits, substitutions, pauses, and vehicle changes are handled under the confirmed membership agreement.
04Your information
Privacy & photos
Information you choose to provide
Jay's may receive your name, phone number, email address, vehicle information, service concerns, appointment details, membership interest, written notes, and photos when you contact the business or send a booking request.
How information is used
Information is used to answer questions, recommend and quote services, schedule or perform work, manage membership requests, provide customer support, maintain reasonable business records, and protect customers and the business. Jay's does not sell customer information.
Photos selected in the builder
Condition photos selected on the builder page are previewed locally in your browser. The website does not automatically upload or store them. If you continue by email, you must attach the selected files yourself before sending. Vehicle photos are not used publicly for advertising or social media without separate permission.
Website technology and third parties
The site may load fonts from Google, and the hosting provider may receive routine technical information such as IP address, browser type, requested page, and date or time. Square processes the information entered during its appointment or payment experience under Square's terms and privacy practices. Phone, email, maps, and other external services are governed by their providers. Jay's has not added advertising cookies or cross-site behavioral advertising to this website.
Choices and requests
You may ask to review, correct, or delete customer information that Jay's maintains, subject to reasonable verification, required records, and applicable law. Send requests to rdrgz.jay@gmail.com. This website and its services are not directed to children under 13.
05Using this site
Website terms
Website content is provided for general service information. Package descriptions, availability, durations, savings examples, and pricing may be updated. A website submission is a request for review—not an accepted quote, completed purchase, or guaranteed reservation.
Jay's names, logos, original graphics, copy, and site design may not be copied or commercially reused without permission. External links and third-party services are provided for convenience; Jay's is not responsible for their content, availability, or privacy practices. To the extent permitted by law, use of this website is at the visitor's own risk.
06Access for everyone
Accessibility
Jay's aims to provide a website that is understandable, keyboard-friendly, readable at common zoom levels, and usable with assistive technology. Accessibility is an ongoing effort. If any page, form, image, or document creates a barrier, call (347) 957-3419 or email rdrgz.jay@gmail.com. Please identify the page and the help you need; Jay's will provide the information or service through a reasonable alternative when possible.
07Questions or requests
Contact Jay's